1. Reservation and Confirmation:

  • All reservations must be made through the Cast Mark Limo website or official communication channels.
  • Reservation confirmation is subject to vehicle availability and payment verification.

2. Cancellation Policy:

  • Cancellations made within 24 hours of the scheduled service will incur a cancellation fee.
  • No-shows will be charged the full amount of the reserved service.

3. Payment:

  • Payment for services can be made online through our secure payment portal.
  • Additional charges, such as tolls or parking fees, may be applied to the final invoice.

4. Vehicle Substitution:

  • Cast Mark Limo reserves the right to substitute the reserved vehicle with a similar or upgraded model in the event of unforeseen circumstances.

5. Passenger Conduct:

  • Passengers are expected to behave in a respectful and non-disruptive manner during the service.
  • Any damage caused to the vehicle by a passenger will be the financial responsibility of the passenger.

6. Safety Regulations:

  • All passengers must comply with local and federal safety regulations during transportation.
  • Seat belts must be worn at all times, and passengers should refrain from any activities that may compromise safety.

7. Delays and Events Beyond Control:

  • Cast Mark Limo is not responsible for delays due to unforeseen circumstances such as traffic, weather, or road closures.
  • In the event of a delay caused by the chauffeur or vehicle, Cast Mark Limo will make reasonable efforts to rectify the situation.

8. Hourly Services:

  • Hourly services are available as directed by the passenger, with a minimum booking duration specified on the website.
  • Overtime charges may apply if the service exceeds the booked duration.

9. Service Area:

  • Cast Mark Limo serves customers across the entire state of Georgia. Services beyond this area are subject to availability and additional charges.

10. Privacy Policy:

  • Cast Mark Limo respects the privacy of its customers. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Termination of Service:

  • Cast Mark Limo reserves the right to terminate service at any time if the chauffeur or any passenger engages in illegal or unsafe activities.

12. Changes to Terms and Conditions:

  • Cast Mark Limo may update these Terms and Conditions from time to time. Customers will be notified of any changes, and continued use of our services implies acceptance of the revised terms.

By using Cast Mark Limo’s services, you agree to comply with these Terms and Conditions. If you have any questions, please contact us through our official communication channels.